Privacy
Privacy Policy
Last updated: 23 October 2025
Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our consultancy services. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
We are a UK-based consultancy providing professional advisory and business support services.
Data Controller: Invosphere
Registered Address: 57 Oaken Lane, Claygate, Surrey, KT100RQ
Email: info@www.invosphere.co.uk
What Information We Collect
We may collect and process the following data:
- Personal identification details (name, email, phone number)
- Business information (company name, job title)
- Communication records (messages sent through contact forms, email correspondence)
- Website usage data (IP address, browser type, pages visited, referral source)
- Cookies and analytics data collected to improve website performance
How We Use Your Information
Your information is used to:
- Respond to your enquiries or service requests
- Provide and manage our consultancy services
- Send updates or notifications relevant to your business or enquiry
- Improve website functionality and client experience
- Comply with legal or contractual obligations
Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
- Your consent (when you opt in to communications)
- Contractual necessity (to deliver services you request)
- Legitimate interests (for business development or security purposes)
- Legal obligation (for record-keeping and compliance)
Data Sharing and Transfers
We do not sell your personal data. We may share information with trusted third parties who help us operate our business, such as IT service providers, accountants, or cloud storage providers — all of whom are bound by confidentiality and data protection obligations.
Your data is stored within the UK or EEA unless absolutely necessary to process it elsewhere under legally compliant transfer mechanisms.
Data Retention
We retain your personal data only as long as necessary for the purposes it was collected or to meet legal, tax, or accounting obligations. After that, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Restrict or object to data processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk
Cookies
Our website uses cookies to improve your browsing experience and analyze traffic. You can manage or disable cookies through your browser settings.
Security
We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorized access. However, no online transmission is completely secure, and we cannot guarantee absolute security.
Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. The revised version will always be posted on this page with an updated “last revised” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Invosphere
info@www.invosphere.co.uk
57 Oaken lane, Claygate, Surrey, KT100RQ
